For Patients from Overseas

We support and accommodate medical tourism, where international patients travel to different countries for medical services. We assist patients who come to Japan for treatment, health check-ups, or second opinions at our hospital.

Procedures

The procedure varies depending on whether you apply for a consultation at our hospital individually or through a medical tourism agency (in which case, the services included in the medical tourism package).

STEP 1: Getting in Touch

• Contact us
• Submit your request

International Medical Support Center
Email：shokama@jph-ri.or.jp

STEP 2: Online consultation

• Send a copy of your passport photo page
• Provide your medical information using the dedicated patient information form
• Submit medical certificates, test results, and inspection images
• Pay the online consultation fee of 55,000 yen (including tax) in advance

*The online consultation fee is applicable even if treatment is not provided at our hospital.

STEP 3: Decision for Treatment

• The physician reviews your medical information to determine if you are fit to travel to Japan and if the hospital can offer you active treatment

*There may be cases where we are unable to provide treatment at our hospital.

STEP 4: Treatment Plan

• Agree on treatment plan, schedule, and estimated treatment costs
• An invoice based on the agreed estimate is issued

STEP 5: Travel Preparation

• Confirm your appointment
• Plan your trip
• Prepare a medical visa if necessary
• Book your flight and hotel
• Pay the treatment costs before your travel through international bank remittance

STEP 6: Arrival

• Arrive in Japan in sufficient time for your outpatient consultation
• Stay at the hotel

STEP 7: Consultations & Treatment in Japan

• Consult with doctors to make informed decision about their treatment
• Undergo necessary exams and treatment
• Recover
• Settle the expenses after the completion of treatment (additional charges or refunds)

STEP 8: Return and Follow-up

• Make follow-up appointments
• Return home and follow up as needed

*Your medical tourism agency may arrange your trip, including flight, accommodation, visa application, airport pickup, transportation to the hospital, and interpreter services.

Visa for Medical Stay

Patients and their family members visiting Japan for medical treatment are generally required to obtain a medical visa (visa for medical stay) prior to traveling. A tourist visa permits only a short stay. If you or your family members enter Japan with a tourist visa, you will not be able to change it to a medical visa during your stay. Should your treatment period extend, you will need to return to your home country to apply for a medical visa.

For more details about the “Visa for Medical Stay,” please visit the Ministry of Foreign Affairs of Japan’s website.

Foreign patients seeking medical treatment or other medical services at a Japanese medical institution should consult the lists of registered guarantors, such as medical coordinators and travel agencies, associated with this visa scheme. Our International Medical Support Center is staffed with personnel from a travel agency listed as guarantors. If you apply for a consultation at our hospital individually, they will assist you with your medical visa application. Otherwise, you can find the list of guarantors from the link posted on the Ministry of Foreign Affairs of Japan website as below:
List of Registered Guarantors (Medical Coordinators etc.) (English)
List of Registered Guarantors (Travel Agencies) (English)

Second Opinion

Second Opinion

Our second opinion service aims to provide patients with insights and alternative treatment options from a third-party perspective. Physicians at our hospital will address questions regarding explanations and treatment plans from other medical institutions, offering valuable information and various treatment.

Second Opinion Outpatient Clinic

By appointment only.
The date and time will be decided in consultation with the attending physician.
The Clinic is open from Monday to Saturday (excluding holidays).

Fees for Second Opinion Consultations

• 55,000 yen / consultation

When making an inquiry, please submit your referral letter and any relevant materials, such as test results or imaging films.

Payment

• Based on the agreed estimated cost for our treatment plan, we will issue an invoice.
• In Japan’s health insurance system, the cost of medical services, including consultations, prescriptions, hospitalization, surgeries, and more, is calculated with a unit price per medical service fee point.
• For patients without Japanese health insurance, our hospital charges 20 Japanese yen per insurance point. This follows the “Manual for Calculating Medical Expenses for Foreign Nationals, Ver. 2.4” by the Ministry of Health, Labor, and Welfare, which helps medical institutions set individual medical fees for foreign patients.
• Payment should be made via international transfer before the patient’s arrival. After the treatment is completed, the medical expenses will be settled. Any additional charges can be paid in cash or by credit card. In case of a refund, the amount will be transferred to the patient’s bank account.

Interpretation Services

Please visit the International Medical Support Center.

Medical Certificate

Please contact the International Medical Support Center.